Internal communication tools: a first look at the main survey findings

As part of an ongoing strategy to improve the Institut Pasteur's internal communication tools and analyze staff needs and expectations in this area, the Internal Communications team within the Department of Communications and Public Affairs ran an anonymous survey from March 5 to 21 to find out more about how you use and consult the ePasteur intranet, the Institut Pasteur newsletter and staff emails.
 

Many thanks to all those who took part!

545 people completed the survey, representing 16.5% of the Institut Pasteur community.

57% of participants are in a research support role.

 

 

Here is a chart showing the distribution of respondents by length of service at the Institut Pasteur:

 

And here is a chart showing the distribution of respondents by age:

he survey found that more than 60% of you feel that the content available on ePasteur is relevant and that the intranet offers an image that is modern (55%) and visually attractive (68%). But nearly 70% of you are not happy with the way ePasteur is structured and the ease of access to information, with many highlighting difficulties using the search engine supported in SharePoint.
 
Overall, the level of satisfaction with the ePasteur intranet is 5.1/10, confirming the need for the Internal Communications team to continue its work to enhance and develop the intranet and in particular to support the Institut Pasteur community in its use of the tool and the broader Microsoft O365 environment.

 

The questionnaire indicates that the Institut Pasteur newsletter is popular with more than 80% of respondents for its visual appearance, features and content. More than 70% of you read the newsletter every Friday and more than 90% feel that the choice of sections and frequency of the newsletter are satisfactory or very satisfactory. 
 
Overall, the level of satisfaction for the newsletter is high, with a score of 7.75/10.

Finally, the survey reveals that most of you (58%) read every email that is sent containing institutional information (about governance, appointments, strategy, events on campus, conferences, etc.), as well as the regular Monday email (50% read the email every Monday) that summarizes scientific events (for those concerned).

 

The Department of Communications and Public Affairs would like to thank all the participants for their contributions, which will be extremely useful in implementing an action plan to support you on a daily basis with your use of internal communication tools. 
 
More information about the detailed survey results and measures implemented will be included in an upcoming issue of the newsletter.