March 18, 2022
Bulletin interne de l'Institut Pasteur
The IT portal is a platform through which to make your IT requests: equipment rental, application requests, workstation problems, and more. To better meet your expectations and improve your user experience, the IT Department has made changer to its portal.
The new features
To connect to this portal, you need to enter the following address on your browser https://informatique.pasteur.fr, and connect with your Pasteur login.
Among the new features, the ergonomics of the platform has been greatly improved. You will be finding the following features:
• All IT services that you can request.
• Easy and quick creation of a ticket for all you request.
• Monitoring the progress of your requests daily.
• IT news such as a new service, a planned maintenance, and more.
About the IT deployment
Regarding deployment, you will be able to consult the details of your requests for computer equipment (new equipment, renewal, and return). Just click on the "deployment" tab. To help you with your next requests, please consult the Deployment Help Sheet.
Your contact
If you have a malfunction or a technical question, contact the IT le support at the following address informatique@pasteur.fr or by phone 3600.